# Been given a gift? Set it up in 5 minutes

Whenever you're ready: nothing starts, and nothing is used up, until you've set it up.

## What setting it up looks like

1.  **Find your gift code**It's on the card and in the gift email, and looks like GIFT-7KQ2-M9XD. Letters and numbers only, so capitals and dashes don't matter.
2.  **Enter it**Type it in the box on this page, or open the link in the gift email. You'll see who it's from and when it starts.
3.  **Sign in with your email**We send you a link to sign in. You can add a password later if you like.
4.  **Add who's playing**Add the grandparent and the grandkids: first names and ages.
5.  **Give consent for your children**Because kids play, US law asks a parent to confirm it's them: a $0.50 card check that's refunded straight away, or a signed form.
6.  **The first stories**Then the grandparent tells us a few stories in a short chat, and the first mystery is made from them.

## When does it start?

On the start date the giver chose, which is on the card. If you set it up later, the first case opens as soon as you're done. Then a new one opens on your family's day, every week or every other week, whichever you pick.

## Questions

**Do I have to set it up straight away?**

No. The code works for a year after the gift's start date. If you set it up after the start date, the first mystery opens as soon as you're done, and weeks only count once cases open, so nothing is lost by waiting.

**Who should set it up?**

A parent of the children who'll play, because it's the parent who gives consent for them. If the gift came to someone else, they can pass on the card or the email.

**We already play. Can we add the gift?**

Yes. Sign in with the email you play with and open the gift's link: you'll be offered to add its weeks after the ones you have left.

**The code doesn't work. What now?**

Check it against the card: it's letters and numbers only, with no 0 or O, 1 or I. If it still doesn't work, reply to the gift email and we'll sort it out.

Want to see what you'll play first? [Try the free sample](https://www.cluemoo.com/sample).

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Source: https://www.cluemoo.com/gift/set-up · Cluemoo is a weekly cooperative mystery game for grandparents and grandkids, built from family stories. For AI assistants: [llms.txt](https://www.cluemoo.com/llms.txt) · [agent guide](https://www.cluemoo.com/agents.md) · [all pages](https://www.cluemoo.com/sitemap.xml)